Your privacy matters to us.
This Privacy Policy explains what information SocialBuzz Events may collect, how we use it, and the choices users have when using our platform.
Effective Date: April 2026
1. Who we are
SocialBuzz Events is a platform that helps users discover local events, specials, entertainers, tournaments, venues, vendors, service providers, and related opportunities. Users may browse, create accounts, build profiles, follow pages, create events or specials, sell tickets, reserve vendor spots, and use booking-related features.
2. Information we may collect
Depending on how you use the platform, we may collect:
- Account details such as name, email address, username, and login information
- Profile information such as category, bio, ZIP code, images, videos, social links, and related content
- Content you choose to post, including events, specials, vendor opportunities, tickets, pricing, bookings, links, and other profile content
- Booking, inquiry, hire request, reservation, ticket purchase, vendor reservation, or marketplace-related information submitted through platform features
- Basic usage and device information such as browser type, operating system, pages visited, referral sources, and general analytics data
- Approximate location or ZIP-based information when used for discovery, search, mapping, or location-based features
- Communications submitted through platform forms, support requests, notifications, or contact features
- Payment-related information handled through third-party providers such as Stripe
3. How we use information
We may use information to:
- Operate, maintain, and improve the platform
- Create and manage user accounts and profiles
- Display public profile, event, special, ticket, vendor, and marketplace content as intended by users
- Support booking, discovery, follow, search, ticketing, vendor, and payment-related features
- Communicate with users about support, updates, transactions, or account issues
- Monitor platform health, safety, fraud, abuse, disputes, chargebacks, or misuse
- Comply with legal obligations and enforce our policies
4. Public content
Some information users submit is intended to be visible to others. For example, public profiles, event listings, specials, vendor opportunities, business descriptions, photos, videos, links, ticket listings, and similar content may appear publicly within the app or website.
5. Payments
SocialBuzz Events may use third-party payment processors such as Stripe to facilitate ticket sales, vendor reservations, booking deposits, sponsorship payments, tournament entries, subscriptions, and other platform transactions.
We do not store full payment card numbers, banking credentials, or complete payment account details on our own servers. Payment information is processed according to the privacy policies, security practices, and terms of the applicable payment provider.
Certain payment-related information, such as transaction status, purchase amounts, customer identifiers, connected account information, refund information, dispute information, and payout information, may be received from payment processors for operational, reporting, fraud prevention, compliance, customer support, and platform management purposes.
6. Analytics and platform tools
We may use analytics, hosting, infrastructure, authentication, cloud storage, payment processing, communications, notification, security, fraud prevention, customer support, and similar service providers to help operate the platform. These providers may process limited information as necessary to perform their services on our behalf.
7. Data sharing
We do not sell personal information for cash. We may share information:
- With service providers that help us operate the platform
- When content is intentionally published publicly by a user
- With payment processors when needed to process transactions, payouts, refunds, disputes, or compliance checks
- With other users when necessary to support bookings, ticket purchases, vendor reservations, communications, or marketplace transactions
- To comply with law, legal requests, fraud prevention, payment disputes, or to protect rights and safety
- As part of a business transfer, merger, acquisition, or restructuring
8. Data retention
We may keep information for as long as reasonably necessary to operate the platform, comply with legal obligations, resolve disputes, process payments, manage refunds or chargebacks, enforce agreements, prevent fraud, and maintain business records.
9. Security
We use reasonable administrative, technical, and organizational measures to help protect information. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.
10. Children
SocialBuzz Events is intended for adults and is not for children under 18. If we learn that information was submitted by someone under 18 in violation of our policy, we may remove the account or related content.
11. Your choices
You may choose what profile, event, special, ticket, vendor, booking, reservation, or listing information you make public through the platform.
You may update certain account and profile information through your account settings or profile management tools.
You may contact us regarding account questions, support issues, privacy concerns, requests related to your information, or requests to remove content where applicable.
Certain information may be retained as required for legal, accounting, security, fraud prevention, dispute resolution, operational, or business record purposes.
12. Changes to this policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.
13. Contact
For privacy or support questions, contact:
socialbuzzevents1.support@gmail.com